Last updated: 2026-01-06
We offer a 15-day unconditional refund. Requests submitted within 15 days of purchase are eligible for a full refund.
Email [email protected] with your account email and order details. Refunds are processed by Creem, our Merchant of Record.
This refund policy applies to both initial purchases and renewal charges.
We respond to refund requests within 3 business days. If we do not respond in time, Creem may issue a refund on our behalf.
Approved refunds are typically returned to the original payment method within 5-10 business days, depending on your bank.
Starvane · [email protected]